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Woe be da Orkz!

 Post subject: Woe be da Orkz!
PostPosted: Thu May 08, 2003 2:42 am 
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Wow Tas!  Sounds like the Taliban are running G/W Down Under ?  :o    I'm glad Kitty works over here :unclesam: !  For a number of reasons ! :D

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 Post subject: Woe be da Orkz!
PostPosted: Thu May 08, 2003 10:47 am 
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Quote (primarch @ 08 2003 May,01:22)
The sad truth is that while GW AUS takes this attitude to ridiculous levels, I have seen it in GW stores in the US too. I have gotten from blank stares, to the condescending "oh, we dont carry that" from them.

happens in the UK as well

when I go into my local UK stores and mention I play epic they look at me, and indicate that I am a "fanatic"...

actually the other day I went into my local GW shop top purchase Codex Daemonhunters (I know, I know, but I like the concept - though I really dislike the concept of Chaos...)

So there I was, and I thought, before I purchase I will browse and have a look at a few things in the flesh... when a red shirt came over

RS: Do you need any help there?

Me: No I'm fine, I'm just looking, thanks.

RS: Looking for anything in particular?

Me: No just having a browse.

RS: Which army are you looking for stuff in particular?

By this time I knew I wasn't going to get rid of him been polite and was tempted to walk out, so

Me: I'm not going to get rid of you am I!

at which point the Red Shirt walked away...

They are persistent in there...

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 Post subject: Woe be da Orkz!
PostPosted: Thu May 08, 2003 10:48 am 
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Mate the Taliban are in Rio with Uncle Saddam, and living in Ronnie Biggs' old house

Dont worry...Kitty's sister/cousin/college room-mate is over here (and curiously enough is also caklled Kitty!) :laugh:

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 Post subject: Woe be da Orkz!
PostPosted: Thu May 08, 2003 11:22 am 
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GW is not all evil though. I have a great customer service tale of them....

I'd almost finished my Space Marine Battlebarge for BFG to find I was missing a single side bit.  Quite peeved, I packed the whole thing up and went down to the store to plead my case.  The manager took a look, complimented my paint job and when I asked for a replacemnt part, gave me a brand newbie off the shlef and apologised for the inconvenience.  You cant get better than that!

The new bit of course went onto the almost finishe dmodel.  The Battlebarge with a few bits missing is now 50% of the way through its conversion to a Chaos Space Marine Battlebarge, and it look AWESOME (sorry no pics yet)

Hope that story fills you with some hope

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 Post subject: Woe be da Orkz!
PostPosted: Thu May 08, 2003 12:48 pm 
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Jimbo - the enthusiasm of red-jumper staff in UK stores is a constant source of amusement for me. I tend to go to a variety of stores in the South, and the general attitude is fairly similar. I am often approached as I get in the door and asked what armies I collect and what I want to buy next.

It is often a good idea to say that you are looking for an Epic second edition metal Marine dreadnought or similar, just to see their expression. Also mention that your friends bet that you couldnt find it in a GW store, and you defended the store.  :D  One of the best stores, where this happens the least, is actually the Oxford St store.

The Mail Order and returns policy is one of the best that I have seen, and is the highlight of the company. Still, as an old timer I remember that you used to get a LOAD of free stuff when you mail ordered! If you bought a couple of igures, they would throw in the rest of the castings from the batch as well!

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 Post subject: Woe be da Orkz!
PostPosted: Thu May 08, 2003 1:23 pm 
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Hehe, I'm feeling very lucky to be living in the UK now :laugh: .....My local store is great- the staff are usually really helpful; I asked if they had any Epic stuff at all and the manager went out the back, and hunted out a some Firepowers and a load of Epic Mags- and then gave me them at a discount of nearly ?5!! GW generosity- not something you see all that often :;): ...tho Tas's story is the most surprising- A free Battlebarge- nice!! :D

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 Post subject: Woe be da Orkz!
PostPosted: Thu May 08, 2003 2:07 pm 
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Quote (CyberShadow @ 08 2003 May,12:48)
The Mail Order and returns policy is one of the best that I have seen, and is the highlight of the company.

though I wish they would get it right

every order I have ever ordered from them in the last five years has been wrong

in my last they sent me a small flying base rather than a large one

though to be honest they did (in the past) correct the orders

Still, as an old timer I remember that you used to get a LOAD of free stuff when you mail ordered! If you bought a couple of igures, they would throw in the rest of the castings from the batch as well!


oh I remember that, that was always nice

:blues:

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 Post subject: Woe be da Orkz!
PostPosted: Thu May 08, 2003 4:07 pm 
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That's the good thing about G/W US :unclesam:, if they have the mold, they will spin it up, so far.  If they send the wrong part just call and they send the right one.  Eventually, who knows if this will change, the molds will become unusable ?  And worldwide Tas, we both know, there is always more Kittys :D !   G/W minis & Kittys, both commodities in demand !!!  :laugh:

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 Post subject: Woe be da Orkz!
PostPosted: Thu May 08, 2003 5:13 pm 
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The Mail Order and returns policy is one of the best that I have seen, and is the highlight of the company.

though I wish they would get it right

every order I have ever ordered from them in the last five years has been wrong


No kidding. ?I actually don't mind when they screw up my order as I normally get away with an extra mini or so. ?They have been better lately, but my favorite shipment of all time was when I ordered a bunch of stuff including 3 Tyranid sprues for epic. ?They didn't arrive in the shipment, and when I called about that, they said they would send them out. ?The next day I got them as they were shipped late, but that didn't stop them from sending me 3 more. ?THEN about two weeks later I got 3 more, HOW I DON'T KNOW. ?THEN about three weeks after that I got a box of about 100 sprues of Epic bases. ?Keep in mind with each Tyranid shipment I received the right amount of bases already. ?I didn't know what to do with all the extras so I stuck them on ebay. ?To be honest, I may have gotten more items from the original shipment later, but I can't remember which ones. ?I assumed they had a glitch in their ordering system. ?I just couldn't believe it. It was actually funny as hell. I got a kick ass deal!

By this time I knew I wasn't going to get rid of him been polite and was tempted to walk out, so

Me: I'm not going to get rid of you am I!


There's a guy like that at a hobby store near me, and everytime he has to tell me all about the armies he plays and how great GW is for 20min. The guy is nice, but a freakin dork and exactly the kind of guy I try to avoid. ?He's done his song and dance for me about six times and doesn't seem to realize that I have heard everything already. ?I am almost afraid to walk down the GW section, fearing he's going to pop out from behind a display. ?Next time I am just going to have to threaten his life.

Hey Tas, I feel bad for about GW OZ. ?That really sucks. ?They sound like a bunch of assh@les. ?If it were me, I wouldn't spend my money on them, even if it meant going elsewhere. ?I have shipped stuff to buyers on ebay to Oz, and shipping wasn't that bad. ?It is actually worse to Europe. . . from Florida that is. . .

BTW, for those who haven't played Urban Terror online yet, do so. ?I am addicted. Much more rewarding right now than Epic.

Peace out muth@f#ckas!

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 Post subject: Woe be da Orkz!
PostPosted: Thu May 08, 2003 5:31 pm 
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Hi!

:D I know what you mean Jimbo, I have had similar exchanges, although I have learned to just tell them up front that I play epic and nothing else and they leave me alone afterwards.

Primarch

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